Patient Engagement Solution – Hospital CRM and Contact Centre
Improving a medical practice’s business prospects will always depend on attracting new patients and keeping patients from going elsewhere. Hospitals lose contact with patients once they are discharged. Patients have poor health literacy and very poor understanding of their disease conditions and treatment plans. This leads to decreased patient compliance, missed appointments, poor health outcomes and loss of revenue for hospitals. Several studies in recent years have shown the enormously beneficial effect of continued patient engagement in achieving improved patient compliance and satisfaction, better health outcomes as well as improved financial and operational efficiency of hospitals.
We provide services and solutions to keep your patients engaged with your hospital.