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Seven Important Patient Engagement Statistics

Patient engagement is a very effective tool to improve quality of care and service for Hospitals as well as better health outcomes for patients, as many studies and reports have shown. Here are 7 important statistics on how patient engagement

  1. Facilitating ongoing communication between patients and physicians via apps and online portal can improve engagement rates by 60% or higher. 

  2. Apps for chronic care management are predicted to be the fastest-growing segment of healthcare apps through 2020.

  3. Almost two-thirds of physicians rank medication adherence as a key health concern that could be remedied by an mHealth app linked to a patient’s EHR, while more than half said diabetes (54%) and preventative care (52%). 

  4. Texting patients can increase medication adherence for chronic disease patients from 50% to 67.8%, or a 17.8% overall increase. 

  5. Mobile-friendly communication is crucial for patient engagement, as people use a mobile device or tablet for 57% of email opens. 

  6. Increased online patient involvement can result in a 90% satisfaction rate for both patients and physicians. 

  7. Patients plugged into an online portal were more likely to receive preventative tests and screenings, including nearly one in nine patients more likely to receive colorectal cancer screenings and a slightly higher rate for mammogram screenings. (7)


  1. http://www.mhealthnews.com/news/using-survey-patient-engagement-tool

  2. http://www.marketsandmarkets.com/PressReleases/mhealth-apps-and-solutions.asp

  3. https://www.eclinicalworks.com/pr-eclinicalworks-invests-25-million/

  4. http://archinte.jamanetwork.com/article.aspx?articleid=2484905

  5. https://hbr.org/2015/06/using-data-to-increase-patient-engagement-in-health-care

  6. http://www.chcf.org/~/media/MEDIA%20LIBRARY%20Files/PDF/PDF%20M/PDF%20MeasuringImpactPatientPortals.pdf

  7. http://www.healthcareitnews.com/news/kaiser-online-tools-increase-likelihood-patients-will-receive-preventative-care

  8. (also see: http://blog.evisit.com/21-fascinating-patient-engagement-stats )