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Seven Important Patient Engagement Statistics

16 Jul 2018 | by Dr. Neelesh Bhandari

Patient engagement is a very effective tool to improve quality of care and service for Hospitals as well as better health outcomes for patients, as many studies and reports have shown.

Here are 7 important statistics on how patient engagement can improve healthcare

  1. Facilitating ongoing communication between patients and physicians through apps and online portal can improve engagement rates by 60% or higher.

  2. According to research, Mobile application for chronic care management is predicted to be the fastest-growing segment of healthcare apps through 2020.

  3. Almost two-thirds of physicians rank medication adherence as a key health concern that could be remedied by a mHealth app linked to a patient’s EHR, while more than half said diabetes (54%) and preventative care (52%) could be better managed by mobile apps tracking patient-reported outcome.

  4. Texting patients can increase medication adherence for chronic disease patients from 50% to 67.8%, that is about 17.8% overall increase.

  5. Mobile-friendly communication is crucial for patient engagement, as people use a mobile device or tablet to open about 57% of their emails.

  6. Increased online patient involvement have reported an increase in satisfaction for both patients and doctors in 90% of cases.

  7. Patients plugged into an online portal were more likely to receive preventative tests and screenings.



  1. mHealth Solutions Market worth 90.49 Billion USD by 2022

  2. Top Benefits of using patient Health data

  3. Mobile Telephone Text Messaging for Medication Adherence in Chronic Disease

  4. Using Data to Increase Patient Engagement in Health Care

  5. Online tools increase likelihood patients will receive preventative care