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Seven Important Patient Engagement Statistics

16 Jul 2018 | by Dr. Neelesh Bhandari


Patient engagement is a very effective tool to improve quality of care and service for Hospitals as well as better health outcomes for patients, as many studies and reports have shown.


Here are 7 important statistics on how patient engagement can improve healthcare

  1. Facilitating ongoing communication between patients and physicians through apps and online portal can improve engagement rates by 60% or higher.

  2. According to research, Mobile application for chronic care management are predicted to be the fastest-growing segment of healthcare apps through 2020.

  3. Almost two-thirds of physicians rank medication adherence as a key health concern that could be remedied by a mHealth app linked to a patient’s EHR, while more than half said diabetes (54%) and preventative care (52%) could be better managed by mobile apps tracking patient-reported outcome.

  4. Texting patients can increase medication adherence for chronic disease patients from 50% to 67.8%, that is about 17.8% overall increase.

  5. Mobile-friendly communication is crucial for patient engagement, as people use a mobile device or tablet to open about 57% of their emails.

  6. Increased online patient involvement have reported an increase in satisfaction for both patients and doctors in 90% of cases.

  7. Patients plugged into an online portal were more likely to receive preventative tests and screenings.



      1. http://www.marketsandmarkets.com/PressReleases/mhealth-apps-and-solutions.asp
      2. https://www.eclinicalworks.com/pr-eclinicalworks-invests-25-million/
      3. http://archinte.jamanetwork.com/article.aspx?articleid=2484905
      4. https://hbr.org/2015/06/using-data-to-increase-patient-engagement-in-health-care
      5. http://www.healthcareitnews.com/news/kaiser-online-tools-increase-likelihood-patients-will-receive-preventative-care